Water Heater Repair & Replacement
Few things disrupt your day like a cold shower. Whether your water heater is leaking, making noise, or simply not keeping up with your household anymore, Tidewater Plumbing Co. can diagnose the problem and give you a straight answer: repair it if that’s the smart move, or replace it if you’re throwing good money after bad.
Tank and tankless water heaters — repaired, replaced, and installed by licensed pros.
Service & REplacement
We service and install both traditional tank water heaters and tankless (on-demand) systems for homes and businesses across the Triangle and Eastern North Carolina. We’ll walk you through the options — capacity, efficiency, gas vs. electric, tank vs. tankless — and help you choose what actually fits your home and budget, not just what’s easiest to sell.
What we do
- Water heater repair - all major brands, tank and tankless
- Full replacement and new installation
- Tankless water heater installation and conversions
- Gas and electric units
- Expansion tanks, thermostats, heating elements, and valves
- Annual flushes and maintenance to extend your unit's life
Signs you need water heater service
- Water isn't as hot as it used to be, or runs out fast
- Rumbling, popping, or banging sounds from the tank
- Rust-colored or metallic-smelling hot water
- Water pooling around the base of the unit
- Your unit is 10+ years old (typical tank lifespan is 8–12 years)
- Pilot light won't stay lit, or breaker keeps tripping
Frequently Asked Questions
- Should I repair or replace my water heater?
- As a rule of thumb: if the unit is under 8 years old and the fix is minor (thermostat, element, valve), repair usually makes sense. If it's past 10 years or the tank itself is leaking, replacement is almost always the better investment. We'll give you an honest assessment either way — we don't push replacements that aren't needed
- Is a tankless water heater worth it?
- Often, yes — tankless units provide endless hot water, take up far less space, and typically last 20+ years versus 8–12 for a tank. The upfront cost is higher and installation may require gas line or venting upgrades, which we can handle in-house. We'll help you run the numbers for your situation.
- How long does a water heater replacement take?
- A straightforward like-for-like tank replacement is usually done in a few hours. Tankless conversions take longer — typically a day — because of venting and gas line work.
Ready to experience the tidewater Difference?
Whether you’re dealing with a plumbing issue at home, planning a renovation, or coordinating work for a commercial property, our team is here to help. Tell us a bit about your project and we’ll follow up promptly to discuss next steps and how we can support your needs.
- Phone
- Locations
Goldsboro, NC & Durham, NC